![]() The main reasons why you can’t connect to Synology include Poor internet connectionĮnsure that your internet connection is stable and uninterrupted. Note: When configuring advanced QuickConnect settings, log into DSM using the local IP address or domain name of your Synology NAS. You can now share this link with family and friends to download the shared folder/file.Then click Share file links from the context menu.Open File Station and right-click the file or folder you want to share.Click on Advanced and make sure the box of File Sharing is checked.Then enable file sharing for QuickConnect.Check the Enable HTTPS connection box and click Apply.Enable HTTPS connection to share your files safely.How to share files on your NAS using QuickConnect If you do not see the QuickConnect DSM link, click Advanced and make sure DSM is enabled.Use these links to access your Synology NAS.Your QuickConnect link information will appear.Create your QuickConnect ID in the QuickConnect ID field.If you already have a Synology Account, enter your account information.Enter the required information and click OK.If you do not have a Synology Account, register a Synology Account.How to access your Synology NAS over the Internet and share files Note: For better QuickConnect performance, it is recommended that you go to Control Panel > External Access > Router Configuration to configure port forwarding for each service: Select the applications/services you want to enable QuickConnect.To enable/disable QuickConnect for specific applications/services: When the router is allowed to create port forwarding rules for QuickConnect, the Synology NAS may be exposed to security risks. Note: Relayed QuickConnect connection may be slow due to longer network latency. Automatically create port forwarding rules: When your Synology NAS is under a UPnP-enabled router, the router will be informed to create port forwarding rules for QuickConnect.Enable QuickConnect relay service: Your QuickConnect connection will be relayed via Synology Relay Server when direct QuickConnect access to the Synology NAS is not possible under the current network environment.Select the options below to suit your needs:.Go to Control Panel > QuickConnect > Advanced.Your Synology NAS offers advanced options to make the QuickConnect access more adaptable to different network environments. ![]() Note: A custom QuickConnect ID can include letters, numbers, and hyphens (“-“)and must start with a letter. Make sure it is easy to remember so that you can access your Synology NAS anytime. ![]()
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